The
Following Are Standard Refund Policies For The Following Services:
Printing:
All
PAYMENTS regarding printed materials through a purchase order/web
order are non-refundable UNLESS: 1) Errors due to production's
negligence can be proven, 2) Damaged goods or printing errors
deemed to be the responsibility of the printing source(s) is discovered.
In the event of a printer(s) error, the printer(s) will have the
opportunity to make good (at no additional charge) the original
item so long as there are NO ADDITIONAL CHANGES MADE PRIOR TO
SECOND PRINTING. Any changes made prior to the second (corrected)
printing by the client are subject to additional set up and/or
plate fees by either vendor and/or printer(s).
Web
Hosting : All
PAYMENTS collected for the sole purpose of providing client with
an active, fully functional website for the length of 30 days
are non refundable UNLESS:1) Client's website is not functioning
properly, 2) Clients website is inactive (not displaying in web
browser) for more than 48 hrs, 3) Notification of web hosting
cancellation are received at least seven (7) business days prior
to the next billing cycle.
Marketing/Advertising:
All
PAYMENTS received for the sole purpose of marketing/advertising
(via internet, print, radio, television/cable media etc.) are
100% refundable UNLESS: 1) The said marketing/advertising campaign
has already launched, 2) Time slot and/or print space reservations
have already been assigned and past cancellation date(s) as set
forth by the advertising agency(ies), 3) Deposits with 3 party
companies are non-refundable as set forth by their refund policies,
which supersede any and all of BlueStar Enterprises refund policies.
Creative/Design
Services Including Web Design: All
PAYMENTS are non-refundable after 7 business days and are subject
to BlueStar Enterprises review. Completed projects
are non-refundable.
Consulting:
All
PAYMENTS received for professional consulting are non-refundable.
Misc.
Products/Services: All
PAYMENTS received for other products and/or services not listed
here are subject to review as set forth by said product service
terms and conditions.
